Fred and his crew were GREAT! I never dealt with such a professional company. I had personal contact with the owner Mark, and manager Bruce, both were accommodating and took time to answer all my questions. The installation team arrived on time, they were professional, and did not mind me asking questions while they worked. They did a stellar job. Before leaving, they made sure to clean all areas. I was impressed with the level of work they rendered. I will definitely be using Snowbird AC for all my cooling needs.